Digital Service Portal

Name (First, Last)

Maximum 255 characters

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Email contact

What is your age range?

Select option

Overall, how satisfied are you with the current options for submitting service requests to the City of Pickering?

Unsatisfied

Neutral

Satisfied

What would be your preferred way(s) to submit and track service requests to the City of Pickering?

Submit it myself through the new, personalized online service portal

Talk to a Customer Care representative over the phone

Visit a Customer Care representative in person

Talk to a Customer Care representative over an online Live Chat

Other (please specify)

From the list below, which services would you most like to see available first through the City’s Online Service Portal? (Select up to 6)

Pothole or road issue

Snow clearing concern

Parking issue

Streetlight repair

Sidewalk or curb repair

Tree pruning request

Traffic concern

Graffiti or litter

Boulevard issue

Dead animal pick-up

By-law complaint

Other (please specify)

What improvements, if any, would you suggest to how the City receives and handles service requests?

(For example, ease of submitting a request, receiving updates, or overall communication.)

Maximum 20,000 characters

0/20,000

What additional online services or features would you like to see offered or integrated into the City’s Online Service Portal in the future?

Maximum 20,000 characters

0/20,000

Please share any additional feedback or comments that may help inform the design of the City’s Online Service Portal.

Maximum 20,000 characters

0/20,000