Corporate Strategic Plan

The City has developed its first Corporate Strategic Plan, which identifies a vision, goals, and key actions to be achieved over this term of Council and beyond.

The Plan was endorsed by Council at the December 11, 2023 Council Meeting. Read Report to Council.

While this plan originated from extensive discussion and collaboration between Mayor Ashe and Members of Council, community engagement lies at the heart of it, and has helped shape the fundamental principles that underpin the strategy.

What We Heard

From mid-June to September 30, 2023, the City hosted a community survey and various engagement opportunities, where members of the public were able to learn more about the process and provide their input. Please view 'Letter of Thanks' from Project Manager and City Solicitor/Director of Corporate Services, Paul Bigioni.

View our 'What We Heard' Report.

The Vision reflects a commitment to innovation and leadership.

Pickering: A complete, world class city…inclusive, connected, caring, and prosperous.

To provide meaningful municipal services to Pickering’s growing and diverse community, efficiently, effectively and responsibly.

The City’s Strategic Plan is built on a solid foundation of customer service excellence. Without good governance, it would be impossible for the City to deliver on the six strategic priorities* identified in this Plan. Good governance (fiscal prudence, open and transparent decision making, customer-focused programs, services and infrastructure that are accessible and inclusive of all) is key to building a complete, world class City.

Key Achievements Spotlight

Strategic Focus - Be financially sustainable

• The 2024 Budget reflects a significant investment of funds that enable the delivery of critical services, programs and infrastructure to serve our dynamic and growing community. Adopted on March 1, 2024, the budget represents a residential levy impact of 3.99% on the City’s share of the total tax bill. The City has also prepared a 9 year Capital Budget forecast to responsibly plan for our future and guide the City’s infrastructure investments over the long term.

Stay tuned for updates.

Strategic Focus - Improve quality of life

• Pickering celebrated the opening of Jerry Coughlan Health & Wellness Centre, a new state-of-the-art Surgical Centre and health-care facility.
• Construction is underway on a new 200-bed long-term care home in Pickering.

Strategic Focus - Celebrate community diversity

• City of Pickering invests in arts, heritage, and culture with the start of construction of the new Pickering Heritage & Community Centre.

Strategic Focus - Promote and support responsible planning and sustainable growth

• City of Pickering invests in arts, heritage, and culture with Pickering Heritage & Community Centre as its first zero-carbon Community Centre.

Strategic Focus - Build environmental and infrastructure resilience through proactive climate change mitigation and adaptation measures

• Pickering Council approves the new modernized Tree Protection By-law.

Stay tuned for updates.

Strategic Focus - Make information and services readily accessible and available to all community members

• Pickering Council endorses the Digital Readiness Assessment and Strategy, outlining an investment and implementation framework to leverage digital technology to improve operational efficiency and service delivery.
  

Strategic Focus - Promote civic education and pride

• Launched Conversations in the Community page to provide community members with accurate information around topics of interest.

Special Meeting of Council

Members of Council participated in a facilitated discussion on strategic focus areas, goals, priority actions, responsibilities, and success factors.

Monday, March 20th, 2023 (View Agenda)
11 am
Watch on the City's YouTube channel